Localisation – good luck with that

In the bad old days, before globalised efficiencies were introduced, a company I worked for had a few laughably simplistic processes in place. For example:

If a printer ran out of ink. I’d call Rob and he’d pop round and replace the cartridge. I could then carry on printing.

After our new masters took control of our amateurish operation, a new process was introduced. If the printer ran out of ink, I’d log on to our intranet and go to the page marked ‘premises’. There I would select the nature of my issue, type in the registration number of the printer (dammit, hang on whilst I run round and write down the 18-digit number) then add the desk number I was working from and click [Submit]. Following this, a message would be received in a central procurement office somewhere in America, who would make a note of my request and then send a message across to the UK central office for their attention to update the records and then forward my request. As a result of this, a message would eventually find its way to Rob to ask him to replace the cartridge in the printer. He’d then pop round and replace the cartridge. If I was lucky, I could do my printing the following day.

On another occasion I was asked to attend an International Women’s Conference in Brussels. I was included along with a sprinkling of other male colleagues as otherwise the conference may have appeared discriminatory (I’m not making this up).

As a seasoned traveller, I found a hotel just off the Grand Place for €59 per night for the 2-night stay. Oh no you don’t said HR, we will book you into a room in one of the approved, panel hotels. Which cost €195 per night. “I’m saving the company money, it’s closer to the venue…” – I was wasting my breath. I checked into a room in which I could have played tennis and sat gazing bemused at the admittedly spectacular view across the city, wondering what the hell was going on.

What was going on of course, was globalisation. The irreversible, incontestable, rampant shoring up of all western industrial activities. Heavy industry, manufacturing, service, blue collar, white collar – no matter. All activity was now to be controlled centrally in the name of efficiency.

If you spoke out against it, you were/are a Luddite. A stick-in-the-mud troublemaker. You just “don’t get it”. You’re an idealistic throwback to simpler times. You’re a relic from an age when such wasteful activity as talking to people in the same building and making decisions that could be swiftly and effectively implemented was the height of folly.

Get with the program. This is cutting edge industrial practice. By centralising all activities we can reduce costs and implement just-in-time highly efficient business practices.

And everyone and everything bowed down before these new mantras and tablets of wisdom. To resist was heresy. To contradict was to show your ignorance. Private firms outsourced and waited for the holy tablets of the monthly MI Reports to show their efficiency gains, reduced costs and increased profit margins. Public service organisations were shoehorned into accepting these practices as “the market” would right their horrible inefficiencies and bring bright new days.

And some good did come out of it. International standards, passporting of goods and services, some working practices rising to meet the growing connectivity of the world.

There was however a tiny flaw in the sale of this approach as organisational restructuring to produce greater efficiency and cost reduction. It was nonsense. The actual purpose was to create a series of channels for goods and services with limited entry points. Those plug points being accessible only by the largest companies at one end and the cheapest providers in the other end. Hence the corporate deals with the panel hotel chains and the multi-plug adaptor handed to China.

And this we have found to our cost all manner of issues both local and irritating (see above) to catastrophic on the biggest stages.

The debacle over Personal Protection Equipment (PPE) for our front-line medical and care staff has been one of the hottest potatoes of the current Covid-19 crisis. Nobody is likely to come out of all this smelling of roses when the final enquiries are completed. But what a ridiculous situation we have in getting the supplies to the people that need them. Even the BBC seemed aghast when telling the story of local providers unable to provide.

Factories, manufacturing centres, clothes makers, home-based seamstresses that lived within walking distances of hospitals and care homes were producing the medical gowns required. They had been previously accredited and supplied the NHS. But because they were not listed as one of the approved providers, their gowns could not be used.

Constrained by the “efficiencies” of globalised, centralised process controls the authorities can’t respond nimbly to take advantage of local providers. What a ridiculous situation. Down the road we have the company that will meet our needs. But because somebody hundreds of miles away doesn’t have their details on a spreadsheet, we can’t use them. Instead, we must order them from China and Turkey.

The bloated, bureaucratic set-ups of so many corporates (not to mention political unions) and most troubling of all, public services means that responses are slow, lumbering and totally inflexible. The commodification of livestock animals and unchecked consumerism (“you can have strawberries every day of the year”) by some accounts have pitched humanity against the planet

There are many things being said about “when this is all over”. I’m not daft enough to think that the tight, corporate grip of control already established will be relinquished or even loosened. But I do hope that some cool heads will be able to recognise their reputations will be shot if they do not do something to incorporate some flexibility in their processes in the future.

More broadly: food supplies, clothing and furniture and all manner of less-than-£100 items could be produced within our borders. Brexit – whatever your thoughts on the event – does give a generational opportunity for new, entrepreneurial manufacturing opportunities alongside the sprouting service sector. And to be less plugged in to the gush of goods from China would be no bad thing.

Whether or not Localisation will become a thing is debatable. It faces huge start-up challenges, not least from the vested interests of globalised gluttons. And who is to say that the new entrepreneurs would be able to resist the inevitable buy-out offers if they strike oil in their ventures? As ever, time will tell.

Now – I would print this blog out, but unfortunately my printer needs a new cartridge. And I don’t think Rob will get the message for a wee while yet. So I’ll just post on my page for now.

Your servant


Humanity 2.2 – ‘when this is all over’


One phrase is on all our lips right now: When this is all over.

We are all nostalgic for our future. When things “get back to normal.” Problem is, normal was a big part of the problem.

We have a rare moment, when we as a species can take stock and reflect on where we are heading. And whether we want to continue on this path.

Some things worth thinking about right now:

  • Why do we spend so much money on weapons to kill other people and destroy places? How much sense does any of that make right now?
  • Why are we systematically destroying parts of nature, our landscape and countryside that actually provide us with the means to live well?
  • Why are we propping up a version of society that brings huge rewards to a small group of people that contribute very little – whilst limiting the rewards to those who actually keep us safe, well and make our day to day lives better?

These are dangerous times for the elite. For the ones who love power, money and control above all other things.

Which is why they are scrambling to take control of the narrative. ‘Relying on the science’ has been the apparently benevolent byword for the British government. Others have deliberately sought to maintain and heighten feelings of fear and dependency. There’s money to be made. Whilst the behaviour of some supermarket sweepers and stock-pilers has been reprehensible, the billionaires have – as always – sensed their opportunity to profit.

Here’s our opportunity to reconsider our values. And reappraise who and what is important. Perhaps those TV and pop stars, those footballers and movie actors – whilst they bring us great pleasure and distraction – maybe they don’t need another million in the bank. Particularly when they use convoluted accounting practices to avoid paying tax to fund the public services they are so keen to be seen supporting. Forget the warm words guys; just pay your taxes. In between posting homemade videos, change your accountant.

We had a gear change in the 18th and 19th centuries. Fun though it was to go to war with each other every so often, the western European states focused instead on the industrial revolution. Of course, part of the transformational technologies were new weapons and war strategies. But a few philanthropic ones also built the workers’ cottages and entertained the notion of paid holidays. Baby steps, but good ones.

Two shattering world wars in the 20th century brought us to the next gear change. Enough was enough. The comparatively bloodless misery of the Cold War was not visited on the majority citizens of the prosperous West, who eased themselves into the ground-level peace that followed.

The 1950s. Hailed as a golden age. Simple times, where most people had modest life expectations. Happiness was defined as having enough to eat, a nice home, a hard day’s work for a fair day’s pay, enjoying a holiday and being surrounded by family and good friends. I’m sure not everything was rosy in those gardens, and it’s easy to be cynical. But really – how good does that all sound right now?

The next gear change in the 1970s/80s can be summed up in a word – greed. It was when the United States decided that healthcare was a privilege, not a right. And that people could be made to accept it was the norm to pay through the nose.

It was the UK and others in the English-speaking world who decided that ‘trickle-down economics’ was the fairy story for the masses. Let’s increase the wealth of those at the top and everyone will benefit. The trickle-down of this new wealth – the rising tide that will lift all boats – was the dream that we were sold.

And it was lapped up. Cars, shoes, second homes, retirement on the beach at 55 – we could have it all. The new industrialists were building spreadsheets, not factories. Old industry and their workforces were to be ditched in favour of services, consumables made on the cheap and sold for huge profits to the malleable masses.

We were part of this. We willingly participated. Indeed, without our consent the rampant consumerism wouldn’t have happened.  Only the miserable lefties asked why a cotton shirt made for less than £1 could be sold for £75. Did we stop buying them when the dusty, corrugated iron lids were lifted off the sweat shops? Did we decide that a pair of shoes for sale at £1,000 was insane? Well it’s the old adage – don’t ask whether it’s worth it – just ask how much do you want it?

An Englishman’s home is his castle – and the council tenants were offered the chance to buy their own property at a discount. Hugely popular and brilliant for those that wanted to and could. The legacy – as we certainly weren’t building any more council homes – is the luckless ones left to live in the family home, or private rented accommodation with high rents and low standards.

So, when things get back to normal – what do we want normal to look like? Here’s a few things to consider:

  • Let’s limit how much profit any company or individual can take
  • Let’s limit how many houses any one person can own
  • Let’s give massive pay rises to healthcare and essential public service staff
  • Let’s invest to regenerate the farmlands and buy local
  • Let’s accept we’ll have less money in our pockets – and take fewer foreign holidays
  • Let’s accept we’ll pay higher taxes to fund public social housing for key local workers
  • Let’s accept that footballers and other sports stars may move to another country to make their millions
  • Let’s accept less choice of food, goods, clothes – and that prices will go up to give the suppliers a fair price – and the workers a fair wage

I’m guessing that list looks less attractive the further down you go. But that’s the thing about rebalancing. In order for it to work, there are winners and losers. But if you consider the current losers have been losing most of their lives, it’s mostly about fairness.

The best times in our national (and indeed global) lives have been when a sense of fairness prevails. Societies at peace with themselves. This is that rare, sweet spot when the state and private sectors are working in the right balance. When the capitalist drive is tempered by the social imperatives. Or the socialist dourness is lifted by the capitalist sparkle.

Will we go for this? Will there be a reset of humanity? Or will we revert back to the ever more rampant consumerist approach when the shackles are finally removed. “When this is all over.”

That is very much down to each and every one of us. Don’t be fooled by rich men in expensive suits trying to intimidate and scare you. We hold the power and we always have. Whether we choose to use it, time will tell.

Your servant


Strange Days – Corona Mania

We seem to have collectively stumbled into a dystopian novel. Or a disaster movie. It’s like we are waiting for someone to shout ‘Cut!’ and we can go back to normal life.

I had thought it would take a new world war to reduce the global population, exhume the negative energy within our species and level out humanity’s greed. That may still be the case, but this pandemic is giving us a pretty good dress rehearsal.

There is no other story in the news. It’s wall-to-wall corona virus. And as we increasingly work from home, with the 24-hour rolling news cycle it can become all-consuming. Family conversations, online chats and posts – there really is no escape.

And as we line up to condemn the panic-buyers and hoarders, we can’t help but glance at our own fridges, freezers and cupboards and wonder if we have enough. Should we fill our cars with petrol? Should we buy those unfamiliar rice sachets, that tinned meat, the long-life milk that always tastes so awful?

Our leaders really are in a no-win situation. Whether to go draconian or try to pace the hysteria. I’m reminded of the periodic snow plough arguments. How the UK is occasionally paralysed by infrequent snowfall, which results in mass calls for better preparation. To be followed inevitably by images of idle snow ploughs on every motorway “just in case” and the ensuing chorus of what a waste of money. Sometimes you really can’t win.

We are the rarest species. Capable of great achievement and great stupidity. Incredibly moving compassion and shocking selfishness. Some gaze admiringly at the great minds of the day and others lick their lips at how they can profit from others’ genius and the masses’ deepest fears. For every selfless good Samaritan lending a hand, there is a huckster ready to line their own pockets.

This crisis will bring out the best and worst in all of us. And whilst it will be tempting to make judgements on others, the recent commentary about mental well-being should be remembered: You really have no idea what someone else is going through or dealing with – so try to be kind. You see six loaves of bread in their basket and think them excessive; they see what they can afford, as they stress about feeding a family for the next week, with very little money.

It’s useful at times like these to reflect on some other things that we may all agree on:

  • Our stretched National Health Service staff are usually doing their very best to help us (whilst taking care of their own family/friends)
  • Most of us love our Mums, family and friends – and want them to be OK
  • We have absolutely got to try and find a way to have a laugh about all this – no matter how bad it gets, if we lose our sense of humour then we really are doomed

I remember when I first moved to Watford many years ago, I lived in a pretty crummy bedsit for a number of months. I had a single oven ring to cook and had to go to the launderette every Sunday to wash my clothes. I’d wander down the road with a black sack over my shoulder and sit there watching the spin cycles as the flies buzzed in the windows and the smell of washing powder filled my nose.

Why do I mention this? It’s because to this day I still appreciate having my own washing machine in my home. And I’ve always believed that a period of going without does you good. It really makes you appreciate things so much more.

So when this is all over – and it will be over – I hope that we emerge with a renewed appreciation of those simple things. Being out and about, meeting friends, going to the movies, getting together with family, having a holiday (whether an expensive cruise, or a modest weekend by the sea).

And even more – a hug, a kiss, feeling free and confident to just enjoy those simple pleasures that we took for granted, but will be recognised as precious again.

And – if you will permit me – to say that the world really keeps turning not because of bankers, IT experts, politicians, rock stars, football players or TV personalities.

It keeps turning because of the people that get up and go out to do the jobs that really make a difference to our day-to-day lives: the shop workers, the NHS (of course), the bus/train/delivery drivers, the public service workforce, the cleaners, the teachers – and anyone else I’ve forgotten who basically make life liveable for the rest of us.

Stay safe. Be well. Look after yourselves and each other. And let’s meet again on the other side of these dark days.

Your servant,


Cool to be Kind

Kind people grow up generally influenced by their parents and immediate circle. Whether it’s by inheriting the values of kindness and generosity of spirit, or by their own inherent nature, despite their surroundings.

From the earliest moments of interaction with other types of people, their nature is assaulted. This can be direct, where their kindness is attacked, ridiculed or taken advantage of. It can also be indirectly, by experiencing the harsh nature of others. They will ask, “Why do they need to behave like that? Why can’t they just be nice?”

The underlying reasons for other behaviours can be complex. Whether it’s a nasty, aggressive or indifferent underlying nature – or the product of circumstance/nurturing influence. The arguments to support the theories behind not-so-kind behaviour go wider and deeper than their kind counterparts. Why? Well that’s an interesting question.

Maybe it’s because the standard narrative we tell ourselves is that people are generally nice and good. So any deviation from this means that “something has gone wrong”. And whether it’s a selfless, genuine wish to help, or a holier than thou busybody with a sledgehammer, the notion is that there must be a reason, from which a solution can be found and the person set back on the straight and narrow.

Alternatively there may be an inherent balance of nature in all of us. And the kind people just happen to have managed to shift the balance to the positive, keeping their own jealousies and darker nature in check. So those who appear cruel, violent and/or aggressive have either chosen or are victims of a prevailing imbalance towards the negative. With this, comes again the notion that something can be done to restore the balance back to the positive side.

Then there is the value of consequences. If the result of good, kind behaviour is peace of mind, equity before your eyes and fairness, then that would seem to be the virtuous circle we are all looking for. However, if good behaviour brings bad results, what’s the point? More persuasively, if trampling over others get you the rewards with no bad outcomes, then why not?

Loss of faith can bring a dramatic change in behaviour. Not just in religious faith – the faith that parents, teachers, leaders are held in often drives good behaviour because we want to please to impress, to emulate what we perceive to be right. If that faith is shattered then it takes a very strong individual not to become disillusioned. Cut free of dutiful ties, the search is on for new boundaries.

So – what are kind people to do? Resign themselves to a lifetime of being taken advantage of? Of being the perennial good old, reliable type? Content themselves with virtue being its own reward, whilst watching the less virtuous ones grab fistfuls of fun, favour and financial gain? When framed in that way, it is tempting to see the kind people as mugs, suckers, the ones who get continually overlooked, downtrodden, out of pocket, luck and season.

Is it possible that there is a diminution of kind people as one generation succeeds the last? Certainly accusations of entitlement have been made about Generation Y (also known as Millennials). Their alleged lack of patience for the good things in life without first putting in the hard work has been attacked by previous generations. Not an inherently unkind state of mind, but certainly less considerate – on both sides.

I like to think of myself generally as one of the kind people. Do I get taken advantage of? Occasionally, but it usually only happens once. The next time a known freeloader comes my way, I step aside and let them find a new schmuck. I’ve learned that ‘No’ can just be ‘No’ – without a supporting spiel about why not.

I also genuinely believe that the alkaline nature of kindness will always prevail in the end. When I listen to the too-cool-for-school, achingly hip types pouring scorn and contempt over those they perceive to be lesser types, I know that level of acid will eventually poison their own well. That sourness among surly saps is fun for a while – it brings the reassurance of one’s own cleverness and reinforces the idea that the sneering ones are at the top of the social tree.

But eventually they will want love. They will want affection and belonging. And they won’t want to continually have their sharpest wits on charge to keep it. That’s where they will find that the vitriol repels those who can give genuine love. That’s where they will find that they need to put their claws away and discover their own kindness to be peacefully free.

And that’s where they will find me and my kind. Patiently waiting for them to learn the virtue of kindness, which we already know to be true.


[A version of this blog by the same author was previously published]

Australia – a cousin’s pain

Part two of my world walk back in 2004/05 was walking from Melbourne to Sydney. Just a slice of the island continent as I had to juggle airline dates. It turned out to be some of the best days of the whole trip.

In the couple of months I spent walking along the Olympic and Hume highways from town to town, I got more offers of free nights, free food and warm support than any other place. They put me on the radio, in newspapers and magazines and were incredibly supportive as I covered just over 500 miles on foot for the Australian Cancer Council charity.

Naturally, they took the piss. I would have been gutted if they hadn’t. I’d arrive in town to be greeted with, ‘Oh not another bloody pom’ and be sent on my way the following day with ‘nothing to pay mate’.

The country was awesome, the people more so. To this day it’s the only place I could ever imagine living if I had to leave the UK.

Which is why along with millions of others, I’m heartbroken to see what’s happening down under with the horrendous bush fires. The Aussies are a hardy, resilient bunch who will come through this, but even for them it’s devastating to see the destruction to homes, nature, wildlife and the long-term impacts to their way of life.

The Australian prime minister Scott Morrison has been criticised for many things before and during this crisis. What stood out for me was his assertion about the balance between climate change and a healthy economy. That there was a necessary level of damage to be done to keep business and jobs in place.

It was an interesting echo of the words of the fictional US Vice President in The Day After Tomorrow who claimed that the fragile global climate was not as important as the fragile American economy. Hollywood will always embellish and accelerate stories to entertain us, but these words from a global leader show more than a grain of truth for the screen writers.

I’ve always steered away from the idea that we need to “save the planet”. We don’t. The planet will defend itself against us and rise again after we are gone. The ever-burgeoning natural landscape around Chernobyl shows the earth’s resilience. We can starve ourselves out of existence and this planet will float on through space, with a new start in the centuries to come.

Ideally, we would be accelerating the development of renewable energies to reduce and ultimately remove the dependency on fossil fuels. Given the all –permeating power of the vested interests on that score, it’s not surprising that progress is patchy. The Middle East in a world no longer dependent on oil? Well they’d continue finding ways to kill and destroy each other, but not hold the world to ransom habitually whilst doing it.

The latest round of climate change talks in Madrid last month kicked the un-recycled can further down the road. The next red letter day for this circus is Glasgow, where no doubt hot tempers, warm words, lukewarm enthusiasm and cold calculation will result in another deferred decision.

Back to Australia. It is a cruel, nightmare situation for a country and people that I really love. They were among the first and worst to suffer from the depletion of the ozone layer, identified in the late 70s. Yes, as a developed first world country they probably used the same damaging products and practices as the rest of us, but felt the brunt sooner and most severely.

Now it seems they are at the brunt again, as the doomsday scenarios depicting Mother Nature’s wrath at our profligacy come to fruition.

To help immediately, here are some contact details:

Support for people in communities affected by the fires

Support for local fire brigades

Good wishes for better days and lots of love to our cousins down under.